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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $19.50
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Job Description
This company is a vibrant and dynamic food and beverage establishment that prides itself on delivering exceptional guest experiences through high-quality service and products. Positioned within the bustling quick service and coffee shop segment of the hospitality industry, this establishment has cultivated a welcoming atmosphere where guests can enjoy expertly crafted coffee beverages alongside delicious pastries and snacks. The cafe's emphasis on exceptional customer service, operational efficiency, and maintaining a clean and engaging environment has made it a preferred destination for coffee enthusiasts and casual visitors alike. This focus on excellence is reinforced by a culture of teamwork, personal ownership,... Show More
Job Requirements
- Must be at least 18 years of age
- 1+ year of guest service experience in a high-volume quick service, coffee shop, or concession stand atmosphere
- Strong listening and communication skills
- Problem-solving and critical thinking abilities
- Ability to work independently and maintain a high level of performance
- Timely and efficient task completion while maintaining business standards
- Teamwork and collaboration skills
- Ability to provide exceptional service to internal and external guests
- Motivation and engagement with the business and team members
- Ability to build lasting relationships demonstrating honesty, integrity, and effective communication
- Driven to exceed expectations while remaining accountable and fair
Job Qualifications
- Must be at least 18 years of age
- Minimum 1+ year of guest service experience in a high-volume quick service, coffee shop, or concession stand atmosphere
- Preferred 2+ years experience in food and beverage preparation
- Additional industry certifications
Job Duties
- Greet guests, take orders, and provide recommendations based on guests’ preferences
- Prepare various coffee beverages including espresso, cappuccinos, lattes, and other specialty drinks ensuring consistency in taste and quality
- Operate and maintain coffee-making equipment
- Monitor and manage inventory ensuring coffee and related supplies are stocked and ordered as needed
- Keep the work area and guest areas clean and organized
- Ensure that beverages are prepared to high-quality standards regarding taste, presentation, and temperature
- Provide exceptional and professional guest service
- Manage multiple orders simultaneously while maintaining quality of products and efficiency of service
- Maintain consistency in recipes and brewing techniques to meet guest expectations
- Continuously improve and refine coffee-making techniques and skills to deliver exceptional beverage service
- Comply with the Department of Health and business sanitation standards
- Communicate professionally with management and involve them in guest recovery issues immediately
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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