Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $16.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
On-site wellness programs
Employee assistance program
Job Description
Omni PGA Frisco Resort & Spa represents the pinnacle of modern golf culture and luxury hospitality located in Frisco, Texas. As a premier destination designed for golf enthusiasts and leisure travelers alike, this expansive resort offers 500 meticulously appointed hotel rooms and suites, along with 10 exclusive ranch houses providing a private, upscale experience. The resort features two renowned 18-hole championship golf courses at Fields Ranch, expertly crafted by celebrated architects Gil Hanse and Beau Welling, alongside a unique 2-acre putting course and a lighted 10-hole par-3 short course known as The Swing. Beyond golf, the resort boasts four on-site... Show More
Job Requirements
- Previous barista experience preferred
- Must have cash handling experience
- Must have a flexible availability, including weekends and holidays
- Must be able to bend, push, pull and stand for extended periods of time
- Must be able to lift at least 30lbs
- Must have unexpired Food Handlers and TABC or obtain upon hire
Job Qualifications
- Previous barista experience preferred
- Must have cash handling experience
- Must have a flexible availability, including weekends and holidays
- Must be able to bend, push, pull and stand for extended periods of time
- Must be able to lift at least 30lbs
- Must have unexpired Food Handlers and TABC or obtain upon hire
Job Duties
- Acts with integrity, honesty and knowledge that promote the culture, values, and mission of Omni Hotels & Resorts
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
- Anticipates customer and store needs by constantly evaluating environment and customers for cues
- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
- Discovers and responds to customer needs
- Counts bank deposit at end of all assigned register shifts, and balances house bank
- Maintains a clean and organized workspace so that partners can locate resources and product as needed
- Maintains all Omni Hotels & Resorts attendance and punctuality standards
- Maintains all Moments of Service standards
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
- Follows health, safety and sanitation guidelines for all products
- Recognizes and reinforces individual and team accomplishments by using Omni Service Champion (OSC) cards
- Answers guest questions about menu items
- Up-sells items
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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