Omni Hotels & Resorts logo

Omni Hotels & Resorts

Barista - Full Time

Job Overview

briefcase

Employment Type

Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
clock

Work Schedule

Weekend Shifts
diamond

Benefits

Competitive wages
Paid Time Off
hotel stay discounts
comprehensive training
growth opportunities
Mentoring
equal opportunity employment

Job Description

The Omni Nashville Hotel is a luxurious and iconic establishment located in the heart of Nashville, Tennessee. Situated across from the new Music City Center and integrated with an expansion of the Country Music Hall of Fame and Museum, the hotel embodies the rich musical culture and distinct character of Nashville. Its modern design incorporates natural materials, exposed steel, and regional limestone, showcasing the city’s vibrant personality. The Omni Nashville Hotel offers an exceptional experience with its multi-story architecture, diverse restaurants, retail venues, and expansive meeting and entertainment spaces. With a reputation for outstanding service, the hotel fosters a work... Show More

Job Requirements

  • weekend availability
  • minimum 1-year customer service experience
  • previous cash handling experience
  • effective communication skills in English
  • ability to work under pressure
  • ability to maintain professionalism
  • familiarity with food safety and handling procedures
  • willingness to complete barista certification
  • physical ability to perform job tasks including lifting up to 40 pounds
  • ability to stand or sit for entire shifts

Job Qualifications

  • weekend availability required
  • minimum 1-year customer service experience in food, beverage and/or retail environment
  • previous coffee house or hotel experience preferred
  • previous cash handling and face-to-face customer service experience required
  • ability to communicate clearly and pleasantly in English with guests, management and co-workers
  • ability to input information accurately and efficiently into MICROS
  • ability to handle stressful situations while maintaining a calm and welcoming demeanor
  • ability to work cohesively with co-workers inside and outside the department
  • ability to prioritize, organize and follow up on guest requests in a fast-paced environment
  • must attend and complete Bongo Java Barista Certification class
  • must be familiar with Bongo Java products including coffee, espresso, specialty drinks and retail items
  • ability to move, bend, lift, carry, push, pull, and place objects up to 40 pounds without assistance
  • ability to stand, walk or sit for extended periods
  • requires repetitive motion with consistent use of hands and arms

Job Duties

  • prepare and serve food and beverage offerings within a coffee house setting
  • communicate effectively with guests and associates
  • listen to understand and clarify concerns of co-workers and guests
  • maintain professionalism in all situations
  • work well in stressful, high-pressure situations
  • ensure lobby public areas remain clean by coordinating with housekeeping
  • assist with monthly inventory
  • keep workspace clean throughout shift
  • follow procedures for accepting credit cards and checks
  • maintain a cash bank
  • verify guest room numbers for room charges
  • collaborate with other departments to meet guest needs
  • adhere to proper food handling procedures
  • know and follow equipment safety procedures
  • comply with policies on employee and Bongo Java purchases
  • maintain accurate newspaper logs, receipts, and returns
  • prepare and serve beverages according to Bongo Java standards
  • seek ways to improve guest experience at Bongo Java

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.