Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k)
Free Meals
on-site parking
Job Description
The Hotel at Avalon is a premier resort destination inspired by the mythical land of Avalon, known for its timeless representation of the "Good Life". This luxurious hotel offers guests an immersive experience that blends elegant resort living with exceptional service. The Hotel at Avalon is a part of HEI Hotels and Resorts, a respected company recognized for fostering an inclusive, diverse, and rewarding workplace. Associates at the Hotel at Avalon benefit from a comprehensive range of perks including medical, dental, vision, and retirement plans. Additionally, employees enjoy conveniences like free meals during shifts at the Associate Cafe, complimentary gated... Show More
Job Requirements
- High school diploma or equivalent
- Basic mathematical skills necessary to operate a cash register
- Experience with Point of Sale systems preferred
- Ability to resolve conflict situations
- Ability to work in confined spaces
- Effective communication skills
- Availability to work regularly
Job Qualifications
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes as relating to pricing
- Ability to operate a keyboard and Point of Sale procedures
- Ability to effectively deal with and resolve conflict situations, such as inaccurate check total
- Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc
Job Duties
- Greet customers immediately with a friendly and sincere welcome
- Use a positive and clear speaking voice, listen to, and understand requests
- Prepare customers' orders as requested accurately and efficiently
- Ring guest check correctly
- close the check to the proper method of payment, such as cash, credit card or house charge
- Ensure guest satisfaction
- in the event of dissatisfaction, tactfully negotiate resolution
- Maintain the highest level of standards for all product preparation
- Clean or sanitize work areas, utensils, equipment, service stations or seating areas
- Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management
- Balance house bank at the end of the shift
- retrieve and return bank from vault to workstation to ensure accountability
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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