Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $21.57
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Tuition coverage
Paid parental leave
Job Description
Starbucks Coffee Company is a globally recognized leader in coffeehouse services, known for its commitment to quality, innovation, and creating a unique customer experience. Established with a mission to inspire and nurture the human spirit, Starbucks has grown from a single store in Seattle to a worldwide brand with thousands of locations. Starbucks Reserve® is a special sector within their portfolio, dedicated to delivering extraordinary coffee experiences through flagship locations and Reserve Kitchens across the United States. These stores emphasize craftsmanship and serve as a community hub where customers can connect over premium coffee offerings and innovative food selections. Starbucks... Show More
Job Requirements
- experience in the service, culinary, restaurant or entertainment industry (i.e. restaurant, bar, theater, kitchen, specialty retail, or hospitality)
- ability to bend, twist, squat, reach, crawl, push/pull, climb stairs, and stand without limitation and for long periods of time
- reading, writing, and oral proficiency in the English language
- available to work flexible hours, which could include early mornings, evenings, weekends, and holidays
- ability to carry 35lb on a consistent basis
- ability to memorize complex menus, ingredients, beverage and food builds
- health code certification per jurisdictional requirements
Job Qualifications
- 1-2 years of specialty retail sales experience beneficial
- facilitation and presentation skills beneficial
- ability to carry and balance a tray beneficial
- baking or culinary certification/degree beneficial
- pizza making experience, additional baking experience beneficial
- basic culinary knife skills beneficial
- ability to understand and carry out oral and written instructions and request clarification when needed
- high attention to detail with the ability to multitask and prioritize effectively
- ability to work as part of a large and matrixed team
- additional languages beneficial
- ability to learn quickly
- strong interpersonal skills
- ability to build relationships quickly
- ability to work in multiple positions within different store departments (zones), performing many different tasks within the departments during each shift
Job Duties
- act with integrity, honesty, and knowledge that promote the culture, values, and mission of Starbucks
- provide a unique coffee and food-forward experience for every customer, including keeping up with production demand throughout the day
- serve as a coffee and food expert, providing exceptional knowledge of food and beverage products and the ingredients used in those products
- demonstrate impeccable composure and the ability to thrive in ambiguous situations
- provide quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
- follow health, safety, and sanitation guidelines and standards
- contribute to a positive team environment
- maintain regular and consistent attendance and punctuality
- anticipate customer and store needs by constantly evaluating the environment and observing customer cues
- deliver exceptional customer service to all customers
- support the store events model and its execution
- take responsibility for the full-service model in applicable locations
- maintain knowledge of a wide variety of rotating food, beverage, whole bean, and retail items
- engage customers and leverage selling skills through recommendations, suggested food, beverage, and coffee pairings, and equipment demonstrations
- follow Starbucks operational policies and procedures, including those for cash handling and safety and security
- maintain a clean and organized workspace so that partners can locate resources and products as needed
- operate in an environment with rapid innovation and minimal turnaround time from innovation to product and service delivery to the customer
- support inventory management, receiving, and storage of deliveries
- utilize production planning tools to ensure item availability
- prepare, finish, and assemble beverage and food items using the necessary equipment
- stock and maintain all display tables and cases, as well as all supplies and wares needed for service and sales
- proof various doughs and laminates
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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