Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
Employee wellness programs
Job Description
Drift Hotel, an award-winning establishment located in the vibrant city of Santa Barbara, is home to the charming Dawn Cafe, a beloved spot known for serving premium coffee, fresh pastries, and delightful light bites. Situated along the iconic State Street, the Drift Hotel combines elegant hospitality with a laid-back coastal vibe that appeals to both locals and visitors alike. The hotel prides itself on delivering exceptional guest experiences through beautifully designed spaces filled with natural light, creating an inviting and comfortable atmosphere to relax or work in. Dawn Cafe operates within this welcoming environment and has become one of the... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service or barista experience preferred
- Ability to work in a fast-paced environment
- Strong communication and interpersonal skills
- Ability to stand for extended periods
- Must be able to work flexible hours including weekends and holidays
- Must be punctual and reliable
Job Qualifications
- Previous barista experience preferred
- Must exhibit good judgment while performing under pressure
- Must be dedicated to providing superior guest experiences
- Must be computer literate in Microsoft Office and general computer usage
Job Duties
- Maintain complete knowledge of all hotel features, services, activities, and events
- Provide excellent customer service while maintaining a clean and attractive outlet for guests
- Ensure orders are prepared in a timely manner and ensure accuracy of all orders
- Ensure tables and storefront are always clean and presentable
- Maintain complete knowledge of and comply with all department policies, service procedures, and standards
- Maintain correct maintenance and use of equipment and ensure routine maintenance is in place
- Anticipate guest needs and respond promptly to all guests
- Maintain positive guest relations at all times
- Resolve guest complaints and concerns to ensure guest satisfaction
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
- Perform all property opening and closing duties
- Adhere to payment, cash handling, and credit policies and procedures, applying discounts correctly
- Ensure all products are properly secured to prevent theft
- Maintain daily cleanliness of outlets, kitchen, menus, fridges, freezers, equipment, and storage areas
- Remove all expired product from inventory
- Ensure retail is always stocked and presentable
- Attend staff meetings for briefings and communicate with the team
- Ensure equipment is maintained and working with maintenance or third-party technicians
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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