Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.50
Work Schedule
Standard Hours
Benefits
Highly competitive wages
Benefit plan for eligible associates and family members
RSP 401K matching program
discounts with Crescent managed properties in North America
Job Description
Sandbourne Santa Monica is a design-forward retreat situated in a prime location, known for elevating hospitality to an art form. This boutique hotel prioritizes creating an unparalleled and memorable experience through its thoughtfully curated interiors and personalized service. Each detail reflects their commitment to excellence, ensuring every guest enjoys the highest level of attention, care, and flawless hospitality. The establishment is part of Crescent Hotels & Resorts, a reputable group that values diversity, equity, and inclusion, aiming to foster an environment built on respect and open dialogue. By implementing training programs and encouraging a diverse workforce, they strive to maintain... Show More
Job Requirements
- Minimum of one year experience in same or similar positions in the food and beverage industry
- food handlers and responsible beverage service certification(s)
- high school diploma or GED equivalent
- at least twenty-one years of age
- reliable and punctual attendance
- excellent time management skills
- travel by vehicle for business, training and/or development
- excellent interpersonal and customer service skills
- excellent verbal and written communication skills
- capable of working effectively independently with minimal supervision
- strong analytical skills
- high attention to detail and accuracy
- strong organizational skills
- ability to prioritize effectively and efficiently
- ability to elicit and accept constructive feedback
Job Qualifications
- Minimum of one year of experience in same or similar positions in the food and beverage industry
- food handlers and responsible beverage service certification(s)
- high school diploma or GED equivalent
- at least twenty-one years of age
- reliable and punctual attendance
- excellent time management skills prioritizing and completing assigned tasks effectively
- excellent interpersonal and customer service skills
- excellent verbal and written communication skills
- ability to convey messages clearly and compose correspondence with correct grammar
- ability to persuade and effect change positively
- capable of working independently with minimal supervision
- strong analytical skills
- high attention to detail and accuracy
- strong organizational skills
- ability to prioritize effectively and meet deadlines
- ability to accept and elicit constructive feedback
- bilingual oral, speech and writing skills in English and other languages is an asset
Job Duties
- Arrives to work on time in proper uniform and ready to work
- ensure lobby bar and other service areas are set according to company procedures including inspection and procuring adequate supplies
- requisition beverage items from kitchen and storage
- set-up café for beverage service including stocking cold station and prepping fruits and vegetables
- welcome guests, learn their name and use it with every interaction
- engage guests through suggestive selling and menu knowledge
- receive orders and enter them into the point of sale (POS) system accurately and immediately
- know all the details of food and beverage menu including restrictions and allergies
- communicate special requests to support staff
- prepare hot and cold beverages according to established recipes
- deliver orders to guests in a timely manner
- ensure every guest check is current and accurate before presenting for payment
- collect payment and obtain member or guest signature and room number from hotel guests
- assist in creation and execution of beverage specials and featured menu items
- maintain a clean and organized cafe and work area
- compose requisition list for the following shift
- maintain accurate daily inventory and records showing low stock items for ordering
- ensure side work and closing procedures are completed in compliance with company standards
- visually inspect all work areas and food service to ensure cleanliness and presentation
- report all dining room incidents and concerns to food and beverage management
- support other food and beverage outlets as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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