Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Flexible spending account
Tuition Reimbursement
growth opportunities
Team dining
401k
Paid Time Off
Holidays
Job Description
Located in the scenic town of Black Hawk, Colorado, the Monarch Casino Resort Spa stands as a premier entertainment and hospitality destination. This resort combines the thrill of casino gaming with luxurious accommodations and an array of dining options, creating a vibrant atmosphere where guests can relax, indulge, and enjoy high-quality services. Known for its commitment to excellence and guest satisfaction, Monarch Casino Resort Spa strives to be a leader in the hospitality industry through exceptional customer service and a dynamic work environment that supports growth and diversity. As a fully operational resort, Monarch employs a dedicated team that works... Show More
Job Requirements
- High school diploma or equivalent
- Ability to stand for extended periods and perform repetitive tasks
- Availability to work full-time shifts including days
- Ability to handle cash transactions accurately
- Willingness to follow health and safety guidelines
- Reliable transportation or ability to use subsidized shuttle services
Job Qualifications
- Previous experience as a barista or in a high-volume customer service role
- Excellent communication and interpersonal skills
- Ability to work efficiently in a fast-paced environment
- Basic math skills for handling cash transactions
- Strong attention to detail and commitment to cleanliness
- Positive attitude and team-oriented mindset
Job Duties
- Greet guests, take and deliver beverage orders promptly, and accurately enter orders into the POS system
- Clear and clean tables in the coffee lounge area and maintain cleanliness throughout the shift
- Handle cash accurately, perform assigned stocking and cleaning duties, and check with the manager when the shift is completed
- Communicate effectively with management about guest feedback and any issues that arise
- Promote positive guest relations, assist guests as needed, handle products properly to reduce expenses, and use suggestive up-selling to increase revenue
Job Qualifications
Experience
No experience required
Job Location
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