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Caffè Nero

Barista - Customer Service

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

comprehensive training
Career advancement opportunities
Employee Discounts
Supportive team environment
flexible scheduling
recognition programs

Job Description

We are a family-run coffee company that takes pride in fostering a supportive and growth-oriented work environment. Our company believes deeply in promoting from within and sharing our success with the entire team. Known for our warm community atmosphere and commitment to quality, we have recently earned prestigious recognitions including being Zagat rated as one of the top 10 coffee shops in Boston. Additionally, Foursquare has listed us among the 15 best trendy places in Boston, which speaks volumes about our unique blend of excellent products and inviting location. Our coffeehouse is nestled in the heart of Downtown Boston, specifically... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in customer service or hospitality preferred
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to stand for long periods
  • Flexibility to work varied shifts including mornings, evenings, and weekends
  • Strong teamwork and collaboration skills

Job Qualifications

  • Must be passionate about taking care of customers and making them happy
  • Contribute daily to the Caffe Nero team
  • Get to know, support, and care for your Caffe Nero family
  • Enjoy working in a fun, yet demanding and fast paced environment
  • Have a great attitude and lots of energy
  • Willingness to learn all aspects of coffee and customer service
  • Ambition to advance into managerial roles in the future

Job Duties

  • Smile and welcome customers when they enter the coffeehouse
  • Prepare and serve handcrafted coffee beverages
  • Serve fresh baked pastries and handmade sandwiches
  • Provide 1 to 1 service to all customers from hello to goodbye
  • Follow Caffe Nero coffee standards everyday
  • Develop and maintain a knowledge base of the evolving products and services

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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