Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Flexible
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Employee Discounts
on-site parking
Job Description
The Hotel at Avalon is a distinguished resort-style hotel inspired by the mythical land of Avalon, symbolizing the experience of the "Good Life". Located in a picturesque and vibrant environment, the Hotel at Avalon offers guests a unique blend of luxury, comfort, and upscale hospitality that redefines resort living. This establishment is renowned for its commitment to providing an exceptional guest experience, impeccable service, and an inviting atmosphere that seamlessly blends elegance with a relaxed ambiance. As part of HEI Hotels and Resorts, a leading hospitality management company dedicated to creating value and a positive workplace for associates, the Hotel... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to work flexible hours including weekends and holidays
- Must be able to stand for extended periods
- Must have reliable transportation
- Ability to follow directions and work effectively as part of a team
- Must be at least 18 years of age
Job Qualifications
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes as relating to pricing
- Ability to operate a keyboard and Point of Sale procedures
- Ability to effectively deal with and resolve conflict situations, such as inaccurate check total
- Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences
Job Duties
- Greet customers immediately with a friendly and sincere welcome
- Use a positive and clear speaking voice, listen to, and understand requests
- Prepare customers' orders as requested accurately and efficiently
- Ring guest check correctly and close the check to the proper method of payment
- Ensure guest satisfaction and tactfully negotiate resolution in case of dissatisfaction
- Maintain the highest level of standards for all product preparation
- Clean or sanitize work areas, utensils, equipment, service stations or seating areas
- Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management
- Balance house bank at the end of the shift, retrieve and return bank from vault to workstation to ensure accountability
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: