HEI Hotels logo

HEI Hotels

BARISTA coffee

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.25 - $16.25
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Pet insurance

Job Description

Set on 62 acres of family-friendly fun and relaxation, our resort stands as one of Orlando's premier destinations. Featuring 400 upscale rooms, multiple dining options, meeting spaces, and the tranquil Blue Harmony Spa, the resort offers a unique blend of luxury and comfort. Guests enjoy a picturesque 10-acre lake with walking paths, five inviting pools, two gentle lazy rivers, miniature golf, shuttle transportation, and advance purchase Theme Park tickets. This vibrant environment welcomes guests seeking both adventure and serenity in the Bonnet Creek area.

Our resort is more than just a place to stay; it is a dynamic workplace whe... Show More

Job Requirements

  • Ability to operate a cash register
  • Ability to make change accurately
  • Ability to communicate effectively
  • Ability to work in a fast-paced environment
  • Must be available to work a flexible schedule
  • Ability to maintain cleanliness and sanitation standards
  • Must comply with attendance rules

Job Qualifications

  • Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes as relating to pricing
  • Ability to operate a keyboard and Point of Sale procedures
  • Ability to effectively deal with and resolve conflict situations such as inaccurate check total
  • Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation
  • Effective verbal and written communication skills
  • Ability to adapt communication style to suit different audiences such as effectively communicating with supervisors, coworkers, and public

Job Duties

  • Greet customers immediately with a friendly and sincere welcome
  • Use a positive and clear speaking voice, listen to, and understand requests
  • Prepare customers' orders as requested accurately and efficiently
  • Ring guest check correctly
  • Close the check to the proper method of payment such as cash, credit card or house charge
  • Ensure guest satisfaction and tactfully negotiate resolution in case of dissatisfaction
  • Maintain the highest level of standards for all product preparation
  • Clean or sanitize work areas, utensils, equipment, service stations or seating areas
  • Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management
  • Balance house bank at the end of the shift
  • Retrieve and return bank from vault to workstation and return to ensure accountability
  • Comply with attendance rules and be available to work on a regular basis
  • Perform any other job-related duties as assigned

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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