Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Beatrix is a vibrant neighborhood coffeehouse, restaurant, and communal meeting place that has become a beloved local destination. Known for its comforting menu that features a mix of classic comfort food, vegetarian options, and innovative healthy-and-delicious specials, Beatrix creates an inviting environment catering to a diverse clientele. The restaurant's beverage program prides itself on featuring a wide variety of freshly squeezed juice cocktails, local craft beers, and a curated selection of all-American wines, adding unique flair to the overall dining experience. The coffee bar is a cornerstone of Beatrix’s offerings, showcasing house blends from Beatrix Coffee Roasters crafted expertly by... Show More
Job Requirements
- High school diploma or equivalent
- Ability to stand and walk for entire shifts
- Ability to safely lift and move items up to 50 pounds
- Ability to work flexible hours, including weekends and holidays
- Excellent communication skills
- Ability to multitask under pressure
- Must be able to follow written and verbal instructions
- Strong teamwork skills
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service role preferred
- Strong communication skills
- Ability to work in a fast-paced environment
- Basic math skills for cash handling
- Ability to follow instructions accurately
- Friendly and outgoing personality
- Willingness to learn and adapt
- Ability to stand for extended periods
Job Duties
- Prepare and serve coffee, espresso and other beverages to guests
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively move chairs, tables, highchairs and booster seats
- Safely and effectively use and operate all necessary tools and equipment, including knives, coffee makers, grinders and a cappuccino/espresso machine
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multitask calmly and effectively in a busy, stressful environment
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Prepare ingredients needed for coffee drink recipes
- Sell and accurately account for gift cards
- Responsible for the security and reconciliation of the cash drawer
- Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques to present and encourage current promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the POS system, Frequent Diner, Gift Card and Credit Card terminals
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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