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Barista Bar and Hospitality Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $23.00 - $25.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional Development
flexible scheduling
team events

Job Description

The Barista Bar & Hospitality Manager position is a pivotal role within a dynamic and customer-focused hospitality establishment committed to delivering superior service and an exceptional guest experience. This position encompasses comprehensive oversight of all front-of-house operations. The role includes managing an elite-quality, third-wave coffee program alongside non-alcoholic beverage services, pastries and light food offerings, as well as beer and wine service compliance and execution. The manager is responsible for ensuring smooth daily operations, fostering a strong, positive team culture, and consistently meeting high standards of guest satisfaction. This role reports directly to the Operations Director, highlighting its importance in... Show More

Job Requirements

  • 3+ years of experience in cafe, bar, or hospitality management
  • Strong knowledge of specialty coffee
  • Experience managing teams of 8-20 employees
  • Understanding of beer and wine service regulations including ABC compliance
  • Ability to lead during busy service periods
  • Excellent organizational skills
  • Clear and calm communication under pressure
  • Commitment to upholding brand values and guest experience standards

Job Qualifications

  • 3+ years in cafe, bar, or hospitality management
  • Very strong specialty coffee knowledge
  • Experience supervising teams of 8-20 staff
  • Understanding of beer and wine service regulations
  • Comfortable leading busy shifts
  • Calm under pressure
  • Highly organized and systems-oriented
  • Alignment with Hardware's tone: confident, humble, reliable and quality-focused

Job Duties

  • Lead daily floor operations
  • Ensure smooth service during peak periods
  • Oversee bar flow, order accuracy, and speed of service
  • Maintain cleanliness and presentation standards
  • Manage opening and closing procedures
  • Ensure consistent and excellent espresso extraction and drink standards
  • Train baristas on recipes, dialing-in, and workflow
  • Maintain equipment care and maintenance routines
  • Oversee beer and wine service and compliance
  • Ensure proper ID checks and ABC compliance
  • Hire, train, and schedule front-of-house staff
  • Set tone for hospitality and professionalism
  • Coach team members in real-time on service and communication
  • Create an accountable, no-drama, high-standard culture
  • Partner closely with Kitchen Manager for coordinated service
  • Model proactive, warm hospitality
  • Resolve guest issues calmly and professionally
  • Maintain a neighborhood-oriented, welcoming environment
  • Protect the Hardware brand voice and experience
  • Manage labor scheduling to budget
  • Support daily cash handling and POS accuracy
  • Monitor beverage costs and shrink
  • Coordinate ordering for retail beverages and wine/beer
  • Maintain ABC compliance for beer and wine service
  • Ensure food handler certification for staff
  • Maintain safe and organized work environment
  • Prepare for health and safety inspections

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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