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Atrium Health

Barista, Atrium Health Wake Forest Baptist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.85 - $28.30
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Work Schedule

Flexible
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Benefits

Day 1 health coverage
Generous Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Short- and long-term disability
flexible spending accounts
Adoption assistance
Paid parental leave
Defined contribution retirement plans with employer match
Educational Assistance Program

Job Description

Advocate Health is a leading nonprofit, integrated health system and is the third-largest of its kind in the United States. It was formed through the strategic combination of Advocate Aurora Health and Atrium Health, creating a robust healthcare network that operates under several prominent names including Advocate Health Care in Illinois, Atrium Health across the Carolinas, Georgia, and Alabama, and Aurora Health Care in Wisconsin. Headquartered in Charlotte, North Carolina, Advocate Health serves nearly 6 million patients annually and is widely respected for its commitment to clinical innovation, exceptional health outcomes, a superior consumer experience, and pioneering efforts in value-based... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous customer service experience
  • Ability to complete Barista certification training scoring at least 90%
  • Willingness to work varied hours including weekends and holidays
  • Ability to stand and walk for extended periods
  • Ability to lift up to 40 lbs
  • Ability to follow cash handling procedures
  • Ability to maintain cleanliness and safety standards
  • Clear communication skills

Job Qualifications

  • Previous customer service experience
  • Complete training and obtain Barista certification with a score of 90%
  • Consistent attendance and punctuality
  • Ability to follow instructions
  • Ability to learn and comply with cash register system and procedures
  • Ability to adjust to the needs of the department
  • Desire to achieve high customer service standards
  • Ability to work weekends and holidays
  • Ability to communicate with a wide variety of people including employees, nursing staff, managers, and hospital staff

Job Duties

  • Prepares a variety of customer beverage orders such as espresso drinks and coffee to Starbucks standards
  • Prepares all beverages to standard and hands out quality drinks every time
  • Follows policies and procedures for operational flow at each station
  • Follows established safety standards using safe food handling guidelines
  • Maintains a clean work area and immediate surrounding area
  • Follows inventory stocking and recording guidelines
  • Presents oneself professionally and demonstrates clear communication by using Star Skills with all customer and partner interactions
  • Follows cash handling and register procedures
  • Follows Customer Service Standards with upgraded language such as my pleasure, yes Ma'am/sir, genuine smile and eye contact
  • Follows standards for merchandising, stocking, rotating and storing all products
  • Performs equipment maintenance in accordance with preventative maintenance checklist
  • Understands and actively participates in Environmental, Health & Safety responsibilities by following established policies, procedures, training and team involvement activities
  • Performs other related duties as assigned

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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