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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
401(k)
Disability insurance
Employee assistance program
Health Insurance
Life insurance
Paid Time Off
room discounts
Employee Food and Beverage Discounts
Job Description
Driftwood Hospitality Management is a distinguished hospitality company known for its commitment to delivering exceptional service and creating memorable experiences for guests. Operating a variety of hotels and resorts with a focus on quality and customer satisfaction, the company empowers its associates through an inclusive culture that values proactive engagement and teamwork. With a fully integrated approach to hospitality services, Driftwood Hospitality Management’s team is comprised of industry professionals dedicated to excellence in every position and at every hotel property. This emphasis on high standards and customer-centric service has positioned the company as a leader in the hospitality sector, recognized... Show More
Job Requirements
- Ability to transport up to 30 lbs through a crowded room on a continuous basis throughout the shift
- lifting fifty (30) pounds maximum
- constant standing and walking required
- frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling
- maintain regular and consistent attendance and punctuality
- available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
Job Qualifications
- No previous experience required
- maintain regular and consistent attendance and punctuality
- available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
- meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security
- excellent communication and customer service skills
Job Duties
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
- anticipates customer and store needs by constantly evaluating environment and customers for cues
- communicates information to manager so that the team can respond as necessary
- delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
- discovers and responds to customer needs
- follows operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
- maintains a clean and organized workspace so that partners can locate resources and product as needed
- provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
- follows health, safety, and sanitation guidelines for all products
- maintains regular and punctual attendance
Job Criteria
Experience
No experience required
Job Location
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