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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $14.50 - $20.24
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost is a renowned global hospitality company that specializes in providing food and beverage services in travel venues, especially airports. With a strong commitment to exceptional customer service, HMSHost operates numerous restaurants and food service outlets catering to millions of travelers every year. As a company, HMSHost prides itself on its extensive experience, industry leadership, and dedication to nurturing a positive and inclusive workplace culture. They emphasize career growth by offering comprehensive training and advancement opportunities to their employees, aiming to create a fulfilling work environment where people feel valued, proud, and motivated. Furthermore, HMSHost supports a diverse workforce and... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work in a fast-paced environment
- Strong social skills
- Ability to stay calm under pressure
- Willingness to learn new skills
- Basic math skills for handling money
- Ability to work cooperatively in a team
- Ability to understand and follow instructions
- Legal authorization to work
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to work well in a fast-paced team environment
- Strong social skills and friendly demeanor
- Ability to handle cash transactions accurately
- Good verbal and written communication skills
- Ability to follow verbal and written instructions
Job Duties
- Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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