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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $18.25 - $19.25
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral Bonus Program
Job Description
HMSHost is a leading global hospitality company known for its commitment to delivering exceptional service experiences. With a vast presence in travel venues including airports, highways, and major destinations worldwide, HMSHost offers extensive opportunities for career growth and development. Featuring a culture focused on earning the trust and loyalty of its employees, the company supports an environment where team members feel they belong, take pride in their work, and enjoy a fun and rewarding workplace. HMSHost provides competitive wages, comprehensive benefits, and continuous training to ensure employees can advance their careers while delivering top-notch service to travelers.
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Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to work flexible hours including weekends and holidays
- Must be able to stand for extended periods
- Basic cash handling experience
- Good communication skills
- Ability to follow safety and hygiene regulations
Job Qualifications
- Strong social skills and a love for meeting new people
- Ability to stay calm and enjoy working in a fast-paced and exciting environment
- Willingness to learn new things and ability to pick up new skills quickly
- Ability to understand and follow verbal and written instructions, policies and rules, and to request assistance when needed
- Basic math skills to accurately count money and make change
- Ability to work well with others to help create a strong and cooperative team
Job Duties
- Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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