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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $17.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program
Job Description
HMSHost is a global leader in the development and operation of food and beverage services for travelers, primarily focusing on airport and highway location venues. With a strong presence spanning numerous international airports and travel hubs, HMSHost is dedicated to delivering an exceptional dining experience to millions of guests each year. Their focus on quality, innovation, and guest satisfaction has enabled them to become a trusted name in travel hospitality. HMSHost is part of the Dufry Group, a global travel retailer, and is known for its commitment to providing diverse culinary options, excellent customer service, and opportunities for employee growth... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to stand for extended periods
- Ability to perform basic math
- Excellent communication skills
- Ability to work flexible hours including weekends and holidays
- Ability to follow safety and security protocols
Job Qualifications
- Strong social skills and ability to meet new people
- Ability to stay calm and enjoy working in a fast and exciting environment
- Quick learner with ability to pick up new skills rapidly
- Ability to understand and follow verbal and written instructions, policies and rules
- Basic math skills to accurately count money and make change
- Ability to work well with others to create a strong and cooperative team
Job Duties
- Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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