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Job Overview

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Compensation

Hourly
Range $15.65 - $16.65
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral Bonus Program

Job Description

HMSHost is a global leader in providing food and beverage services in travel venues, including airports, motorways, and railway stations. As a part of the Avolta group, which includes Dufry, HMSHost prides itself on a tradition of excellent customer service and operational excellence. With a wide array of brands and service concepts, HMSHost ensures a vibrant and dynamic work environment, making it a preferred choice for those passionate about the hospitality industry. The company emphasizes growth, inclusivity, and employee well-being, committing to equal employment opportunity regardless of race, gender, age, or other protected characteristics.

Joining HMSHost means bec... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service or hospitality preferred
  • ability to work flexible hours including weekends and holidays
  • basic math skills
  • ability to follow instructions and company policies
  • strong communication skills
  • ability to handle cash transactions accurately

Job Qualifications

  • Strong social skills
  • ability to stay calm in a fast and exciting environment
  • quick learner
  • ability to understand and follow verbal and written instructions
  • basic math skills for handling money and making change
  • ability to work well in a team
  • previous hospitality or customer service experience preferred

Job Duties

  • Greet all guests with a smile while taking food and drink orders
  • answer any questions
  • call guests by name
  • thank them for their order
  • provide and prepare quality beverages and food products consistently by adhering to recipe and presentation standards
  • provide legendary service
  • remain calm during high volume periods to keep the store operating properly
  • set a positive example for the team
  • operate a cash register and handle payments following brand and company policies
  • keep the store clean, stocked, organized and decorate customer display areas
  • act with integrity and knowledge to enhance company culture and mission
  • follow operational policies including safety and security

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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