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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $18.75
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral Bonus
Job Description
HMSHost is a leading global restaurateur specializing in creating quality dining experiences in airport and travel venues around the world. As a prominent part of the travel hospitality industry, HMSHost is dedicated to delivering exceptional customer service and memorable moments to millions of guests daily. The company operates a diverse portfolio of brands and is committed to innovation, employee development, and creating a positive workplace culture. At HMSHost, the focus is on enhancing the travel experience by offering world-class food and beverage services that align with the fast-paced environment of airports and other travel hubs. With a strong emphasis on... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Strong social skills and friendly demeanor
- Ability to stay calm and perform well under pressure
- Basic math skills for handling money and making change
- Ability to understand and follow policies and instructions
- Ability to work effectively as part of a team
- Clear communication skills
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to communicate clearly and provide excellent customer service
- Strong interpersonal and social skills
- Ability to work well under pressure and in a fast-paced environment
- Basic math skills to handle cash transactions
- Willingness to learn new skills and adapt
- Ability to follow verbal and written instructions
- Team-oriented mindset
Job Duties
- Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Acts with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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