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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $9.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Tips
Paid Time Off
employee discount
Career development opportunities
flexible schedule
supportive work environment
diversity and inclusion
Job Description
Black Rock Coffee Bar is a well-established coffeehouse chain that prides itself on crafting excellent coffee beverages and fostering strong community relationships. Rooted deeply in the neighborhoods it serves, Black Rock Coffee Bar emphasizes respect, care, and accountability in every cup they prepare. The company believes in building bonds of trust with customers that evolve over time, reflecting the unique stories and journeys within their local communities. Known for its vibrant work environment and commitment to customer satisfaction, Black Rock Coffee Bar upholds high standards of quality, service, and social responsibility, including care for nature and those in need.
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Job Requirements
- high school diploma or equivalent
- previous experience in a customer service or barista role preferred
- ability to stand and walk for extended periods
- ability to lift and carry up to 50 pounds
- strong verbal communication skills
- availability to work weekends holidays and different shifts
- ability to work independently and as part of a team
- basic math skills for cash handling
Job Qualifications
- strong communication and interpersonal skills for effective customer and team interactions
- ability to thrive in a fast-paced environment handling multiple tasks with attention to detail
- excellent customer service skills with a friendly outgoing personality
- capable of building positive relationships with customers and team members
- flexibility to work weekends holidays and varying shifts
- self-motivated and capable of independent work during down times
Job Duties
- immediately and warmly welcomes customers and team members ensuring a positive welcoming and engaging environment
- abides by service speed requirements without compromising beverage quality or customer service including third-party orders
- prepares and serves coffee and coffee-less beverages and food items using retail equipment such as espresso machines and convection ovens
- maintains clean and organized work and customer areas following health and safety guidelines
- promotes new coffee offerings and seasonal specials to enhance brand awareness and sales
- handles accurate cash and credit transactions including daily cash deposits when required
- supports training initiatives and mentors new team members during their onboarding process
- manages daily weekly and monthly tasks assigned by the leadership team
- handles customer complaints and resolve issues professionally and promptly
- assists in inventory management and restocks supplies as needed including product displays
- conducts line busting during peak periods to expedite customer orders which may require exposure to various elements
- proficient at working independently during shifts with self-directed initiative and minimal supervision
- always follows Black Rock Coffee Bar's policies and procedures diligently
- performs other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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