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Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
flexible schedule
Job Description
France Tower Café is a specialty retail food service establishment located within a healthcare setting, dedicated to providing high-quality food and beverage options to patients, visitors, and staff. With an emphasis on upscale coffee bar service and patient room service, the café ensures a welcoming, comfortable, and efficient environment for all its customers. This establishment is known for its commitment to quality and exceptional customer service, creating a friendly atmosphere where customers feel valued and cared for. The café offers a variety of specialty coffee and tea beverages, smoothies, frappes, and light food options tailored to meet diverse tastes and... Show More
Job Requirements
- High school diploma or GED equivalent required
- upscale retail food service, coffee bar, or hospitality background preferred
- excellent written, verbal communication and customer service skills
- good organization skills and ability to work within pre-defined time frames and deadlines
- must have superior customer service skills and professional appearance
- must be cheerful and outgoing with a helpful attitude
- previous customer service and/or cash handling experience helpful
- accurate cash handling skills and the ability to calculate discounts and percentages
- able to multi-task and provide friendly, courteous customer service under pressure
Job Qualifications
- High school diploma or GED equivalent
- excellent written, verbal communication and customer service skills
- good organization skills and ability to work within pre-defined time frames and deadlines
- must have superior customer service skills and professional appearance
- must be cheerful and outgoing with a helpful attitude
- previous customer service and/or cash handling experience helpful
- accurate cash handling skills and the ability to calculate discounts and percentages
- able to multi-task and provide friendly, courteous customer service under pressure
Job Duties
- Makes smoothies, frappes, espresso, coffee, and tea drinks, both hot and cold, according to customer requests
- stocks, cleans, and prepares beverage counter for service
- cleans yogurt machine, coffee brewers, grinders, espresso machine, blenders, and other beverage making equipment continuously and at the end of shift
- follows all food safety procedures including temperature logs, sanitizer logs, cleaning schedules, correct food storage, and date labeling
- relieves cashier during breaks and peak times
- assists with assembly and delivery of patient late trays
- exhibits excellent customer service skills, team work, and ability to proactively solve problems with supervisor and teammates
- operates cash register accurately and performs all related check out procedures in a friendly, efficient manner
- adheres to policies and procedures and completes proper documentation, as necessary
- greets customers
- interacts positively and pleasantly with customers, visitors, co-workers, volunteers, and supervisors
- maintains the neatness and security of the cash register area
- ensures that forms, bags, and other similar items are adequately stocked
- during downtime sweeps floors, cleans windows and display cases, dusts, and ensures that the front end of the store is maintained in a neat and orderly manner
- displays and arranges merchandise as directed
- checks displays to ensure that items are displayed in a neat and orderly manner
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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