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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
401(k) Plan
flexible scheduling
Career development opportunities
Coffee and beverage products discount
Job Description
Starbucks is one of the most recognized coffeehouse chains globally, renowned for its commitment to quality beverages, excellent customer service, and creating a welcoming environment for all customers. Founded in 1971, Starbucks has evolved into an international brand that not only serves exceptional coffee but also aims to be a 'third place' between home and work where people can gather and connect. The company’s mission focuses on inspiring and nurturing the human spirit by delivering an exceptional experience through great coffee and personal connection. Starbucks emphasizes its core values which include creating a culture of warmth and belonging, acting with... Show More
Job Requirements
- High school diploma or equivalent
- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays
- Ability to prepare food and beverages to standard recipes or customized orders
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced team environment
- Ability to follow operational policies including cash handling and safety procedures
- Basic math skills for transactions
- Ability to stand for extended periods
Job Qualifications
- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
- Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security
- Engage with and understand customers, discovering and responding to their needs through clear and pleasant communication
- Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
- Available to perform many different tasks within the store during each shift
- Ability to learn quickly
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
Job Duties
- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks
- Maintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team
- Anticipates customer and store needs by constantly evaluating the environment and customers for cues
- Communicates information to the manager so that the team can respond as necessary to create the Third Place environment during each shift
- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
- Contributes to a positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
- Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
- Maintains a clean and organized workspace so that partners can locate resources and product as needed
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
- Follows health, safety and sanitation guidelines for all products
- Recognizes and reinforces individual and team accomplishments by using existing organizational methods
- Maintains regular and punctual attendance
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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