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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $12.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
employee discount
Health Insurance
Employee assistance program
Disability insurance
Paid Time Off
401(k)
Life insurance
Job Description
Hilton Southlake Town Square is a prestigious property within the Hilton portfolio, consistently ranking in the top 10 percent for guest service and overall cleanliness in North America. This Connie Award-winning hotel features 248 beautifully appointed guest rooms and offers over 28,000 square feet of flexible meeting space. Located overlooking the vibrant Southlake Town Square, Hilton Southlake provides guests with an exceptional hospitality experience in an inviting and dynamic setting. The hotel prides itself on a commitment to excellence, not only in service but also through maintaining a supportive and fulfilling workplace culture for its employees. As part of Driftwood... Show More
Job Requirements
- Ability to transport up to 30 lbs through a crowded room continuously
- Ability to lift up to 30 pounds
- Constant standing and walking required
- Frequent twisting, bending, stooping, reaching, talking, hearing, seeing, and smiling
- Maintain regular and consistent attendance
- Available to work flexible hours including early, evening, weekend, night, and holiday shifts
- Follow all operational policies including cash handling, safety, and sanitation protocols
Job Qualifications
- No previous experience required
- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Meet store operating policies and standards including quality product provision, cash handling, and safety
- Excellent communication skills
- Strong customer service skills
Job Duties
- Maintain a calm demeanor during high-volume periods or unusual events
- Anticipate customer and store needs by evaluating environment and customer cues
- Communicate information to manager to enable appropriate team response
- Deliver legendary customer service with a customer-first attitude
- Discover and respond to customer needs promptly
- Follow operational policies including cash handling and safety protocols
- Maintain a clean and organized workspace
- Provide quality beverages and food products by adhering to recipe and presentation standards
- Follow health, safety, and sanitation guidelines
- Maintain regular and punctual attendance
Job Qualifications
Experience
No experience required
Job Location
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