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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.00 - $16.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k with employer match
paid paid time off
Uniforms Provided
team member hotel discount program
Job Description
Ascent Hospitality is a distinguished hospitality company with an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions. The company prioritizes people over numbers and cultivates a culture that emphasizes a memorable experience for both team members and guests. Ascent Hospitality is known for fostering an environment where individuals work collaboratively towards a unified purpose. The leadership team values accomplished individuals who are passionate about serving others, possess strong communication skills, understand the needs of others, and thrive in dynamic, challenging environments. This approach has established Ascent Hospitality as a leading name in the hotel and... Show More
Job Requirements
- Prior food and beverage experience preferred
- coffee/barista experience preferred
- restaurant experience preferred
- ability to learn quickly
- strong interpersonal skills
- ability to work as part of a team
- ability to build relationships
- must be able to understand, read, write and speak English above a basic level
- must maintain a neat and professional appearance
- must be able to apply common sense understanding
- must be able to comply with standardized situations
- must be able to work without constant supervision
- must be able to work well as part of a team
Job Qualifications
- Prior food and beverage experience preferred
- coffee/barista experience preferred
- restaurant experience preferred
- ability to learn quickly
- strong interpersonal skills
- ability to work as part of a team
- ability to build relationships
- meet store operating policies and standards including providing quality beverages and food products, cash handling and store safety and security
- engage with and understand our customers including discovering and responding to customer needs through clear and pleasant communication
- prepare food and beverages to standard recipes or customized for customers
- available to perform many different tasks within the store during each shift
- able to understand, read, write and speak English above a basic level
- must maintain a neat and professional appearance upholding company appearance standards
- able to apply common sense understanding in carrying out instructions
- able to comply in standardized situations with only occasional or no variation
- able to work without constant supervision
- able to work well as part of a team
Job Duties
- Welcome and acknowledge all guests according to company standards, providing eye contact and a warm welcome as they enter the coffee shop area
- anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation
- act with integrity, honesty, and knowledge that promote the culture, values and mission of the company
- maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard
- anticipate customer and store needs by constantly evaluating environment and customers for cues
- deliver legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
- discover and respond to customer needs
- follow operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all Team Members during each shift
- maintain a clean and organized workspace so that Team Members can locate resources and product as needed
- provide quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
- follow health, safety and sanitation guidelines for all products
- maintain regular and punctual attendance
- available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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