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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.50 - $15.50
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Training and Development
inclusive work environment
Job Description
This job opening is with an energetic and customer-focused establishment dedicated to providing outstanding service and high-quality beverages to our valued customers. As a prominent player in the retail coffee and beverage industry, our company has consistently maintained a reputation for excellence, innovation, and a welcoming atmosphere. We pride ourselves on delivering superior barista-crafted beverages while offering a friendly, engaging customer experience in all of our operating locations.
We are a dynamic operation seeking to hire an Assistant Concept Manager, a key role within our operations department that directly supports the Concept Manager. This position embodies the heart o... Show More
We are a dynamic operation seeking to hire an Assistant Concept Manager, a key role within our operations department that directly supports the Concept Manager. This position embodies the heart o... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Customer service experience required
- Some coffee experience preferred
- Ability to learn quickly
- Effective oral communication skills
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
- Ability to demonstrate enthusiastic work ethic
- Ability to deliver excellent customer service
Job Qualifications
- High school diploma or general education degree (GED)
- Customer service experience required
- Some coffee experience preferred
- Ability to learn quickly
- Effective oral communication skills
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
- Ability to demonstrate enthusiastic work ethic
- Ability to deliver excellent customer service
Job Duties
- Welcomes and connects with every customer
- Discovers customer needs and appropriately suggests product to enhance service and meet sales goals
- Offers customer demonstrations and samples using brewing equipment
- Creates opportunities for customer to interact with the product
- Responds to customer needs and says thank you to every customer
- Prepares beverages to standards
- Follows health, safety and sanitation guidelines for all products and areas
- Follows store policy and procedures for operational flow at each station
- Follows standards for merchandising, stocking, rotating and storing products
- Performs cleaning tasks in accordance with the duty rosters and cleaning standards
- Presents oneself professionally and demonstrates clear communication with customers and team members
- Follows cash handling procedures and cash register policies
- Follows inventory stocking and recording guidelines
- Contributes to store goals for increasing sales and improving profits
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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