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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $18.18
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
Life insurance
accident insurance
Free Meals
Gaming license renewals
Uniform dry cleaning
Shift Differential
Paid Time Off
Paid holidays
floating holidays
401(k) retirement plan
Tuition Reimbursement
Health reimbursement accounts
Employee assistance program
Team member awards
flex spending
Dependent care spending
Career advancement opportunities
Team member discounts
Job Description
Nisqually Red Wind Casino is a vibrant entertainment and hospitality venue operated by the Nisqually Indian Tribe. Known for its vibrant casino floor, fine dining options, and welcoming atmosphere, Nisqually Red Wind Casino offers a unique blend of gaming excitement and exceptional customer service. The casino is dedicated to enhancing the economic viability and quality of life for the Nisqually Indian Tribe, its team members, and the neighboring communities. With a mission focused on creating incredible experiences, the casino operates on core values such as integrity, communication, accountability, respect, and teamwork. This commitment to excellence makes it a standout employer... Show More
Job Requirements
- Must be able to bend stoop lift and carry items weighing up to 50 pounds on a regular and continuous basis
- Must be able to stand and or walk for long periods of time and move from area to area in the kitchen
- Ability to tolerate a smoke-filled environment
- Ability to obtain a Food Handlers Permit
- Ability to obtain a Class II gaming license
- Pass NRWC pre-employment testing
Job Qualifications
- Six months guest service experience
- Ability to effectively communicate
- Basic math skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Passion for providing extraordinary service
- Ability to work effectively within a team
- Excellent written communication skills
- Ability to obtain a Food Handlers Permit
- Pass NRWC pre-employment testing
- Ability to obtain a Class II gaming license
- One year guest service experience in the hospitality industry preferred
- Three months experience with a POS system preferred
- Six months Barista experience preferred
Job Duties
- Greet incoming and departing guests warmly with a genuine smile and eye contact
- Accurately input all orders into the POS system answering guests' questions about products and services and providing recommendations based on guests needs
- Process guest orders ensuring accuracy and efficiency
- Collaborate with team members to ensure smooth and efficient operations
- If applicable delivers food orders promptly
- Provide excellent guest service resolving any customer complaints or concerns in a professional manner
- Prepare and serve a variety of coffees and beverages according to the Nisqually Grounds recipes and standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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