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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $9.98 - $10.98
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Uniform allowance
Employee Discounts
Training and Development
flexible scheduling
meal discounts
Job Description
Grand Beach Hotel is a renowned hospitality establishment known for its commitment to providing exceptional guest experiences in a vibrant and welcoming environment. As a prominent hotel that caters to both leisure and business travelers, Grand Beach Hotel offers a broad range of services, including fine dining, luxurious accommodations, and attentive guest services. The hotel prides itself on maintaining high standards of quality across all departments, ensuring every guest enjoys a memorable and comfortable stay. With a rich legacy in hospitality and an emphasis on teamwork, customer satisfaction, and attention to detail, Grand Beach Hotel stands out as an employer... Show More
Job Requirements
- Ability to work late hours
- Working knowledge of coffee service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems
- Three years of experience interacting with people in a positive environment
- Understanding all cultures
- Responsible Alcohol Awareness Training Certification or equivalent
- Able to work a flexible schedule, including weekends and holidays
Job Qualifications
- Ability to work late hours
- Working knowledge of coffee service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems
- Three years of work experience interacting with people in a positive environment
- Understanding all cultures
- Responsible Alcohol Awareness Training Certification or equivalent
- Able to work a flexible schedule, including weekends and holidays
Job Duties
- Serve food course and alcoholic beverages to the guest
- Suggestively sell beverages and menu items
- Take orders
- Answer guest questions
- Make recommendations
- Up-sell liquors
- Welcome and acknowledge all guests according to company standards
- Communicate drink orders to the bar through the point of sales system
- Request identification from any guest who appears to be under 30 years of age
- Remove dirty glasses and dishes, including lifting/moving bus tubs up to 25lbs
- Keep tables clean at all times
- Maintain complete knowledge of all liquor brands, beers, and non-alcoholic selections, correct glassware, and garnishes
- Maintain behavior consistent with sexual harassment/hostile work environment policy
- Report to work as scheduled, in proper uniform
- Apply excellent guest relations skills when interacting with guests
- Observe hotel telephone etiquette, message, and call-handling procedures
- Execute special projects and duties as assigned
- Promote and apply teamwork skills at all times
- Remain polite, friendly, and helpful to guests, management, and fellow team members
- Execute emergency procedures in accordance with hotel standards
- Comply with required safety regulations and procedures
- Attend appropriate hotel meetings and training sessions
- Maintain cleanliness and excellent condition of equipment and work area
- Comply with hotel standards, policies, and rules
- Recycle whenever possible
- Remain current with hotel information and changes
- Comply with hotel uniform and grooming standards
- Perform to standard all activities on the new hire training checklist within the first 30 days
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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