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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $16.05
Work Schedule
Standard Hours
Benefits
Paid holidays
Commuter assistance
Dental Insurance
Employee assistance program
401(k) matching
Tuition Reimbursement
Paid Time Off
Opportunities for advancement
Referral program
Vision Insurance
Life insurance
Job Description
HMSHost is a globally recognized leader in creating unique dining and retail experiences for travelers, operating a wide range of venues across airports, toll plazas, and various travel locations. The company has built a reputation for delivering exceptional customer service, innovative concepts, and operational excellence. With a comprehensive focus on quality and hospitality, HMSHost employs thousands of team members dedicated to enhancing the travel experience of millions of customers annually. This opportunity is based at their Milwaukee airport location (MKE), a vibrant hub where travelers and professionals converge, making it an exciting workplace for individuals passionate about service and hospitality.Show More
Job Requirements
- Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- requires the ability to bend, twist, and stand to perform normal job functions
- requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
- requires the ability to learn and maintain knowledge of brand products and procedures
- some cash handling and customer service experience preferred
Job Qualifications
- High school diploma or equivalent preferred
- some cash handling and customer service experience preferred
- ability to learn and maintain knowledge of brand products and procedures
- ability to speak, read and comprehend instructions and policy documents
- demonstrates a friendly, enthusiastic and outgoing manner
- ability to interact effectively with the public and coworkers
Job Duties
- Greets customers and takes food order
- provides information about products and looks for opportunity to upsell products
- prepares all drink orders to brand and HMSHost standards
- operates a cash register and receives payment from customers in cash or credit card
- accurately counts and provides change to customers as required
- follows all HMSHost customer service and cash handling policies and procedures
- educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods
- cleans and stocks customer area
- follows HMSHost and brand operational policies and procedures, including those for safety and security
- maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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