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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.50 - $20.95
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
Dunkin' Donuts is a well-known and trusted brand in the foodservice industry, widely recognized for its quality coffee and delicious baked goods. Located in Concourse D at General Mitchell International Airport in Milwaukee, Wisconsin, this Dunkin' Donuts outlet operates under the management of HMSHost, a global leader in providing premium food and beverage services at airports and travel venues. HMSHost is committed to delivering exceptional guest experiences and offering fulfilling career opportunities for its team members. The location at General Mitchell International Airport benefits from high traveler traffic, providing employees a dynamic and fast-paced work environment where they can engage... Show More
Job Requirements
- Ability to bend, twist, and stand to perform normal job functions
- Requires the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- Ability to speak, read and comprehend instructions, short correspondence and policy documents
- Ability to learn and maintain knowledge of brand products and procedures
- Some cash handling and customer service experience preferred
Job Qualifications
- Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
- Requires the ability to learn and maintain knowledge of brand products and procedures
- Some cash handling and customer service experience preferred
Job Duties
- Greets customers and takes food order
- provides information about products and looks for opportunity to up-sell products
- Prepares all drink orders to brand and HMSHost standards
- Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash handling policies and procedures
- Educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods
- Cleans and stocks customer area
- Follows HMSHost and brand operational policies and procedures, including those for safety and security, to ensure the safety of all partners during each shift
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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