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Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Hourly
Range $14.50 - $15.12
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program
Job Description
HMSHost is a leading global provider of dining and retail experiences for travelers at airports, highways, and other travel venues. As part of the Dufry Group, HMSHost operates a wide array of food and beverage outlets, delivering exceptional service and high-quality products to millions of customers. Known for its commitment to innovation, employee development, and diversity, HMSHost focuses on creating memorable experiences for travelers while fostering a positive work environment for its team members. The company operates in multiple airport locations including the Grand Rapids Airport F&B venue, where it offers exciting opportunities for individuals seeking rewarding careers in hospitality.... Show More
Job Requirements
- High school diploma or equivalent
- Ability to stay calm and work efficiently in a fast-paced environment
- Excellent communication and social skills
- Ability to follow verbal and written instructions accurately
- Basic math skills
- Ability to work well with others and contribute to a cooperative team environment
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred but not required
- Ability to communicate effectively with guests and team members
- Basic math skills to handle cash transactions and make change
- Ability to follow instructions and standard operating procedures
- Strong interpersonal and teamwork skills
- Positive attitude and eagerness to learn
Job Duties
- Greet all guests with a smile while taking food and drink orders, answer any questions, call guests by name and thank them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures including those for safety and security
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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