Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $15.65
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and development programs
Job Description
HMSHost is a global leader in providing premium food and beverage services at airports around the world, enhancing travelers' experiences through world-class hospitality and quality offerings. As a trusted partner to leading airports, HMSHost operates a diverse range of dining establishments that cater to millions of guests yearly. At Charlotte Airport, HMSHost manages various food and beverage outlets aimed at delivering exceptional service and memorable culinary experiences to travelers from all walks of life. With a commitment to excellence, HMSHost fosters a dynamic and inclusive work environment where employees are encouraged to grow both personally and professionally while delivering top-tier service.
We are currently hiring motivated Baristas to join our team at Charlotte Airport, offering a competitive hourly wage of $15.65. This role is a fantastic opportunity to be part of a vibrant hospitality environment where you can interact with guests from around the globe. As a Barista, you will be the face of our brand, delivering high-quality coffee and other beverages that meet strict recipe and presentation standards. Your ability to provide quick, friendly service while maintaining a clean and organized work area will be crucial to creating an enjoyable customer experience. This position offers more than just preparing drinks; it’s about crafting moments of delight for guests and contributing to a positive atmosphere that resonates throughout our airport locations.
In this role, you will be responsible for greeting guests warmly, remembering their preferences where possible, taking food and drink orders accurately, and answering any questions with knowledge and enthusiasm. Maintaining composure during busy periods and supporting teammates is essential to ensure smooth operations and demonstrate leadership by example. Handling cash transactions responsibly, adhering to company policies, and keeping the store environment attractive and adequately stocked are also critical duties. HMSHost prides itself on a strong ethical culture, so acting with honesty, integrity, and respect underpins all your interactions.
Candidates ideal for this position are those who excel in social interactions, thrive in fast-paced settings, and are eager to learn and develop new skills. You should be comfortable following both verbal and written instructions carefully and be willing to seek assistance when necessary to uphold customer satisfaction and operational excellence.
We are currently hiring motivated Baristas to join our team at Charlotte Airport, offering a competitive hourly wage of $15.65. This role is a fantastic opportunity to be part of a vibrant hospitality environment where you can interact with guests from around the globe. As a Barista, you will be the face of our brand, delivering high-quality coffee and other beverages that meet strict recipe and presentation standards. Your ability to provide quick, friendly service while maintaining a clean and organized work area will be crucial to creating an enjoyable customer experience. This position offers more than just preparing drinks; it’s about crafting moments of delight for guests and contributing to a positive atmosphere that resonates throughout our airport locations.
In this role, you will be responsible for greeting guests warmly, remembering their preferences where possible, taking food and drink orders accurately, and answering any questions with knowledge and enthusiasm. Maintaining composure during busy periods and supporting teammates is essential to ensure smooth operations and demonstrate leadership by example. Handling cash transactions responsibly, adhering to company policies, and keeping the store environment attractive and adequately stocked are also critical duties. HMSHost prides itself on a strong ethical culture, so acting with honesty, integrity, and respect underpins all your interactions.
Candidates ideal for this position are those who excel in social interactions, thrive in fast-paced settings, and are eager to learn and develop new skills. You should be comfortable following both verbal and written instructions carefully and be willing to seek assistance when necessary to uphold customer satisfaction and operational excellence.
Job Requirements
- High school diploma or equivalent
- Ability to handle cash transactions accurately
- Strong social and communication skills
- Ability to work in a fast-paced environment and stay calm under pressure
- Ability to follow verbal and written instructions
- Team player mindset
- Willingness to learn new skills quickly
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or food and beverage roles preferred
- Ability to provide friendly and efficient guest interactions
- Strong communication and social skills
- Basic math skills for handling cash transactions
- Ability to work effectively in a team environment
- Willingness to learn and adapt quickly
Job Duties
- Greet guests with a smile while taking food and drink orders
- Provide and prepare quality beverages and food products consistently adhering to recipe and presentation standards
- Stay calm during high volume periods to maintain store operations and set a positive example
- Operate cash register and handle payments following customer service and cash policies
- Keep the store clean, stocked, organized, and decorate customer display areas
- Act with integrity, honesty, and knowledge to enhance brand culture and follow operational policies including safety and security
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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