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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $10.00 - $14.00
Work Schedule
Flexible
Benefits
Ongoing Management and leadership training opportunities
Employee retail and shift discounts
Prize opportunities through national contests
Local, regional, and national awards and recognition
Job Description
PJ's Coffee of New Orleans is a distinguished coffee company with a rich history dating back to 1978 when it was founded by Phyllis Jordan, a pioneering figure in the coffee industry. Known for its commitment to quality, PJ's Coffee emphasizes the use of better beans, superior roasting techniques, and a heartfelt passion for the art of coffeemaking. In 2008, the company was acquired by the Ballard brothers, New Orleans natives who have helped expand the brand to over 145 stores, including four international locations. PJ's Coffee offers a broad selection of hot, iced, and frozen coffee beverages made exclusively... Show More
Job Requirements
- High school diploma or equivalent
- Ability to provide excellent customer service
- Willingness to learn and be trained
- Good communication skills
- Ability to work flexible hours including weekends and holidays
- Ability to stand for extended periods
- Basic math skills for cash handling
Job Qualifications
- Barista experience is ok, but not required
- You will be trained in the PJ's ways of serving the best cup of coffee in town
- Outgoing and engaging personality
- Exceptional communication and relationship-building skills
- Ability to multi-task and work in a fast-paced, team environment
- Ability to communicate through different communication channels, including email, phone, project management software, and conference calls (if necessary)
Job Duties
- Present a positive image of PJ's customers and coworkers
- Proactively suggest new beverages, drink enhancements, snacks, and pastries, to improve the overall experience and knowledge of customers
- Prepare all beverages and food to meet PJ's Coffee specifications and customer satisfaction
- Ensure that the store offers excellent customer service as it pertains to the operation of the staff and the physical upkeep of the store
- Follow cash handling procedures accurately
- Ensure the interior and exterior of a store meet sanitary, safety, and aesthetic requirements by maintaining daily shift checklists and par levels
- Alert management to operational needs, equipment failure, and necessary improvements that are needed
- Enforce and abide by company policies, procedures, and safety rules
- Attend training sessions designed to increase coffee knowledge and work skills and apply that knowledge to operations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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