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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
overtime pay
on-demand pay
meal plan
Employee Discounts
401(k) program
Tuition Discount
Bereavement leave
Holiday pay
Paid sick leave
Job Description
SSA Holdings has been a trusted partner to cultural attractions for over 50 years, specializing in designing comprehensive hospitality experiences that allow their partners to remain focused on their core mission. As a leader in the hospitality industry, SSA seamlessly integrates admissions, culinary services, and retail operations while embracing innovation and genuine human connection to create a cohesive and memorable guest journey. Known for its commitment to people, operational intelligence, and innovation, SSA established the concept of 452 Hospitality, which represents the foundation of service excellence they provide to their partners and their communities. SSA’s diverse team works collaboratively to... Show More
Job Requirements
- Strong interpersonal and communication skills
- Exceptional problem solving and decision making skills
- Ability to remain flexible in a fast-paced environment
- Ability to work varied hours and days including nights, weekends and holidays
- Ability to work in a team environment
- Professional and upbeat attitude
- Must uphold hygiene and uniform standards
- Prior barista experience preferred
Job Qualifications
- High school diploma or equivalent preferred
- Previous barista experience preferred
- Strong interpersonal and communication skills
- Exceptional problem solving and decision making skills
- Ability to be organized and efficient
- Demonstrates flexibility in a fast-paced environment
- Team player, personable, professional, upbeat and energetic
- Takes initiative
- Knowledge of menu items, prices and specials
Job Duties
- Prepare coffee, tea and other beverages as well as any food items according to shop standards
- Maintain cleanliness of coffee and espresso machines
- Perform opening and closing responsibilities and prep as necessary to ensure efficient service
- Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client
- Meet daily quick service, food service, safety and quality, availability, merchandising and guest service standards
- Participate in safety logs including food temperatures, rotation and waste as necessary
- Ensure proper uniform, hygiene, hand-washing and glove use with self
- Maintain a SSAfe work environment by abiding to all SSAFETY rules
- Actively help to support operation in assigned role, supporting holes as necessary
- Actively and efficiently respond to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence
- Communicate up to the Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality
- Remain knowledgeable of all menu items, prices and specials for sharing with guests
- Perform other tasks as deemed necessary
- Maintain a clean, safe and organized work environment
- Uphold and demonstrate a complete understanding of company policies and procedures
- Be responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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