
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Job Description
Jewett Orthopedics Institute (OHJOI) is a renowned healthcare organization specializing in orthopedic care and rehabilitation services. As part of the OHJOI Food & Nutrition division, the institute offers a welcoming and customer-focused café experience designed to meet the nutritional and refreshment needs of patients, staff, and visitors. The café emphasizes quality, hygiene, and a positive atmosphere, reflecting the overall mission and values of the parent healthcare organization. OHJOI’s commitment to excellence extends beyond medical care to include support through quality food and beverage services in a clean, professional environment. The café team strives to create a warm and inviting space... Show More
Job Requirements
- 180 days of previous cash handling experience required
Job Qualifications
- Ability to read and recognize similarities and differences between words and between series of numbers
- ability to write simple correspondence
- ability to respond to common inquiries or complaints from customers
- effective oral communication skills
- ability to build relationships
Job Duties
- Greets customers as they approach the barista bar while keeping a clean, sanitary environment
- provides great attention to the quality of the coffee as well as the presentation
- able to maintain efficient customer flow, while possessing good customer service skills, identifying what specific ingredients are needed to produce the drink of choice for each customer
- contributes to a positive team environment, demonstrates composure, and thrives in day-to-day operations and demanding situations to provide a unique coffee experience
- preparing food items/grab and go’s sold in the coffee shop as ordered by customers
- quality and care of maintaining, cleaning, and servicing all coffee related equipment and tools while following sanitation procedures
- notifying the supervisor or manager of any necessary equipment repairs
- responsible for the efficient operation of the registers or other computerized order entry systems in the shop
- responsible for the collection and safekeeping of all charge slips, coffee vouchers, and processing rewards
- models essential service behaviors, such as excellent communication and customer service skills with patients, nursing staff, team members, and visitors
- interacting cooperatively and constructively, while communicating in an open, honest, gracious, and compassionate manner
- maintains regular, punctual attendance consistent with Orlando Health policies and applicable laws
- dresses and grooms according to Orlando Health and department specific policy to ensure a professional appearance
- maintains compliance with all Orlando Health policies and procedures
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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