Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $22.10
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Work-life balance
Employee assistance program
Job Description
Sheraton Grand Sacramento Hotel, located in the vibrant city of Sacramento, California, is part of the renowned Marriott International portfolio. As a distinguished hotel in the hospitality industry, Sheraton Grand is recognized for its exceptional guest services, elegant accommodations, and commitment to creating memorable experiences. Marriott International is a global leader in hospitality, promoting diversity, inclusion, and equal employment opportunities, ensuring a supportive work environment where all associates are valued and respected. Established in 1937, Sheraton is a brand known for being the "place to gather and connect," fostering a sense of belonging in more than 400 communities worldwide.
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Job Requirements
- High school diploma or equivalent
- Ability to perform physical tasks including lifting up to 25 pounds
- Capability to stand, walk or sit for extended periods
- Strong communication skills including clear spoken language and telephone etiquette
- Ability to use POS systems such as MICROS
- Commitment to adhere to company policies and safety procedures
- Professional appearance and demeanor
- Ability to work cooperatively with team members
- Capacity to maintain confidentiality of company information
- Willingness to handle multiple tasks and duties as assigned
Job Qualifications
- High school diploma or equivalent certificate such as GED
- No prior related work experience required
- No supervisory experience required
- No licenses or certifications required
Job Duties
- Perform opening and closing tasks such as organizing supplies and equipment, cleaning all equipment and work areas, locking doors
- Organize, stock and maintain work areas
- Enter orders into the cash register and obtain customer payments
- Take orders, enter them into the MICROS system and prepare food and coffee
- Ensure appliances such as coffee machines are turned on and off at appropriate times
- Clean tables and coffee cart areas
- Maintain cleanliness of dishes, utensils, work areas, tables and equipment throughout the day
- Obtain necessary change for expected transaction levels
- Compute cash register at end of shift, complete cashier reports, resolve discrepancies, deliver receipts and secure the cash register
- Comply with all company safety policies and procedures
- Report maintenance issues, safety hazards, accidents or injuries
- Complete safety training and certifications
- Ensure uniform and personal appearance are neat and professional
- Maintain confidentiality of company information and protect company assets
- Support coworkers with dignity and respect
- Help the team achieve common goals
- Meet quality assurance expectations and standards
- Move, lift, transport, push, pull and place objects under 25 pounds without assistance
- Stand, sit or walk for prolonged periods or entire shift
- Read and visually verify information on various formats
- Inspect tools, equipment or machinery for defects
- Handle objects requiring fine motor skills and good hand-eye coordination
- Reach above head and below knees including bending, twisting, dragging and stooping
- Navigate narrow, confined or elevated spaces
- Ascend and descend stairs or service ramps
- Greet and acknowledge guests according to company standards
- Speak clearly and professionally
- Answer telephone calls using proper etiquette
- Perform other reasonable duties as requested by supervisors
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Job Qualifications
Experience
No experience required
Job Location
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