Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $15.25 - $17.50
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
safe work environment
Job Description
Mercy is a well-established, independent community-based organization that has been supporting the Cedar Rapids area for over 120 years. Known for its dedication to patient-centered care, Mercy strives to provide high-quality services and a compassionate environment to all members of the community it serves. As a respected healthcare provider, Mercy emphasizes diversity, equity, and inclusion, ensuring that all qualified applicants receive equal consideration regardless of race, color, ethnicity, gender identity, age, disability, veteran status, or any other legally protected characteristics. The organization operates with a deep commitment to improving the health and well-being of its patients and the broader community... Show More
Job Requirements
- High school diploma or equivalent preferred
- Six months barista experience required
- Ability to perform job requirements with minimal supervision
- Effective verbal communication and interpersonal skills
- Ability to perform duties within time constraints
- Knowledge of dietary guidelines for service
- Demonstrate core and annual competency in specific skills as identified in the position
- Proficiently operate and maintain equipment associated with the job
Job Qualifications
- Six months barista experience
- High school diploma or equivalent preferred
- Effective verbal communication and excellent interpersonal skills
- Ability to perform duties within time constraints
- Demonstrated quality customer service
- Knowledge of dietary guidelines for service
- Demonstrate core and annual competency in specific skills as identified in the position
- Proficiently operate and maintain equipment associated with the job
Job Duties
- Perform tasks of prepping, cleaning, cashiering, and serving to maintain a high level of customer satisfaction
- Monitor quality of food products and service, including temperatures
- Take corrective action when needed
- Proficiently operate equipment, demonstrate portion control and meet regulatory agency requirements
- Accurately charge visitors, volunteers, and employees by using POS system and stay updated on policies and procedures
- Communicate effectively to staff in other areas through face to face, Vocera, and phone
- Perform proper phone etiquette by using Mercy's phone answer scripter
- Demonstrate knowledge of Health Inspector and State sanitizing techniques and procedures
- Follow instruction and daily workflow procedures set by manager, supervisor, or lead
- Perform job duties independently without constant supervision or guidance
- Prioritize tasks to be ready for service at specified time
- Monitor food and refrigerator temperatures and report deficiencies
- Perform excellent communication and customer satisfaction skills with all visitors, employees, and volunteers
- Follow Mercy's safety guidelines, carry out job-specific safety duties and responsibilities, and promptly report any unsafe conditions, situations, incidents and injuries
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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