Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $17.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Health Insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
employee development
day-one medical coverage
Job Description
PENN Entertainment is a prominent leader in the integrated entertainment and casino gaming industry, boasting 43 destinations across North America along with a robust online presence through theScore Bet Sportsbook and Casino. As a dynamic and innovative company, PENN Entertainment offers a vibrant work environment where passion for customer service and enthusiasm for fun and entertainment are paramount. The company is deeply committed to diversity, sustainability, and the well-being of its community, employees, vendors, and the planet. By continually evolving and embracing new entertainment experiences, PENN Entertainment sets the standard for excellence in the gaming and sports content sectors.
Show More
Show More
Job Requirements
- high school diploma or equivalent
- ability to handle alcohol responsibly
- basic math and cash handling skills
- ability to stand for extended periods
- excellent communication skills
- ability to work flexible shifts including nights and weekends
- commitment to providing excellent customer service
- adherence to company policies and gaming regulations
- willingness to learn and grow in the role
Job Qualifications
- high school diploma or equivalent
- prior experience in food service or hospitality preferred
- excellent customer service and communication skills
- ability to work in a fast-paced environment
- basic math skills for handling transactions
- knowledge of food safety standards and alcoholic beverage handling
- ability to follow instructions and adhere to company policies
- teamwork and interpersonal skills
- willingness to participate in training programs
- passion for coffee and hospitality
Job Duties
- provide stellar customer service to internal and external customers including participation in and promotion of customer service programs to continuously improve customer service
- prepare, display, sell and serve food products to customers
- must be able to handle, pour and prepare alcoholic beverages
- follow appropriate food handling procedures to ensure safe, quality products
- complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of cash register or point of sale system
- complete deposits at the end of each shift
- perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning and sanitizing counters, display cases, refrigeration units, and beverage machines
- ensure supplies are stocked as needed
- attend all departmental and company training programs or meetings as directed
- compile information, complete and submit reports as needed
- adhere to all company policies and procedures and perform duties as trained through the Parisi Café Training program
- adhere to all gaming laws and regulations
- perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter
- meet department uniform, appearance and grooming requirements
- any reasonably requested job duty needed to promote productivity in the efficient administration of business, or any reasonable request made by your supervisor or management personnel
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: