Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.25
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
Pet insurance
Disability insurance
Job Description
The Stoneleigh, located in the heart of Uptown Dallas, stands as a historic landmark renowned for its rich legacy and timeless elegance. Currently undergoing a significant $20 million renovation, The Stoneleigh is set to reemerge as a distinguished property within Marriott's prestigious Autograph Collection by early Q2 2026. This transformation will feature expansive guest rooms, exceptional dining experiences, and an ambiance that masterfully blends bold, timeless design with contemporary luxury. The hotel aims to offer guests an unparalleled stay, characterized by comfort, style, and impeccable service. The Stoneleigh's legacy and upcoming relaunch position it as a premier destination for travelers... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to work in a fast-paced environment
- Basic math proficiency
- Strong communication skills
- Ability to handle cash transactions accurately
- Availability to work flexible hours including evenings, weekends, and holidays
- Ability to stand or sit for extended periods
- Adherence to attendance policies
- Willingness to perform additional job-related duties as required
Job Qualifications
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes as relating to pricing
- Ability to operate a keyboard and Point of Sale procedures
- Ability to effectively deal with and resolve conflict situations, such as inaccurate check total
- Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc
Job Duties
- Greet customers immediately with a friendly and sincere welcome
- Use a positive and clear speaking voice, listen to, and understand requests
- Prepare customers' orders as requested accurately and efficiently
- Ring guest check correctly
- close the check to the proper method of payment, (i.e., cash, credit card or house charge)
- Ensures guest satisfaction
- in the event of dissatisfaction, tactfully negotiates resolution
- Maintain the highest level of standards for all product preparation
- Clean or sanitize work areas, utensils, equipment, service stations or seating areas
- Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management
- Balance house bank at the end of the shift
- Retrieves and returns bank from vault to workstation and return, to ensure accountability
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
OysterLink - a focused job platform for restaurants and hotels.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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