Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.75 - $18.75
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost is a leading provider of food and beverage services in travel venues worldwide, specializing in airport dining and retail experiences. Established at 6905 Rockledge Drive, Bethesda, MD 20817, HMSHost is known for its commitment to delivering exceptional customer service and creating memorable experiences for travelers. With a rich history of innovation and excellence in the hospitality industry, HMSHost continues to set the standard for quality and guest satisfaction across numerous airports and travel destinations globally.
Joining HMSHost means becoming part of a dynamic team dedicated to hospitality and guest experience. The company offers a comprehensive benefits package design... Show More
Joining HMSHost means becoming part of a dynamic team dedicated to hospitality and guest experience. The company offers a comprehensive benefits package design... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred but not required
- Ability to stand for extended periods
- Ability to perform basic cash handling and mathematical operations
- Willingness to work flexible hours including weekends and holidays
- Ability to communicate clearly and effectively
- Must be at least 18 years of age
Job Qualifications
- Strong social skills and ability to meet new people
- Ability to stay calm and enjoy working in a fast and exciting environment
- Willingness to learn new things and pick up new skills quickly
- Ability to understand and follow verbal and written instructions, policies and rules
- Basic math skills to accurately count money and make change
- Ability to work well with others to help create a strong and cooperative team
Job Duties
- Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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