Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
referral program with bonus
Job Description
HMSHost is a global leader in managing and operating food and beverage services at travel venues, including airports, highways, and other major transit points. The company is dedicated to delivering exceptional dining experiences to millions of travelers annually by partnering with well-known brands and creating vibrant environments that blend convenience and quality. HMSHost’s extensive portfolio features a wide variety of dining concepts ranging from fast casual to full-service restaurants, emphasizing innovation, customer satisfaction, and operational excellence. With a strong commitment to employee growth and well-being, HMSHost strives to cultivate a supportive workplace culture focused on diversity, inclusion, and continuous development.... Show More
Job Requirements
- Must have one year of customer service experience
- preferred has at least one year of experience working in a high-volume coffee shop
- preferred previous cash handling experience
- excellent customer service and communication skills
- requires the ability to speak, read and comprehend instructions, short correspondence and policy documents
- able to converse comfortably with customers
- must be able to learn and maintain knowledge of certified coffee establishment products and procedures
- requires the ability to bend, twist, walk and stand to perform normal job functions
- ability to stand and walk for long periods of time
- can perform repetitive motions
- has the ability to bend, stoop or kneel
- must be able to lift up to 40 pounds
- use of hand dexterity for writing, grabbing, pulling, twisting, shaking
Job Qualifications
- Must have one year of customer service experience
- preferred has at least one year of experience working in a high-volume coffee shop
- preferred previous cash handling experience
- excellent customer service and communication skills
- demonstrates the ability to interact with customers and co-workers enthusiastically
- requires the ability to speak, read and comprehend instructions, short correspondence and policy documents
- able to converse comfortably with customers
- must be able to learn and maintain knowledge of certified coffee establishment products and procedures
Job Duties
- Provides exceptional customer service
- greets all guests with a smile and friendly disposition while taking food and beverage orders
- answers questions about menu items and offers recommendations
- calls guests by name and thanks them for their order before they leave
- prepares and delivers quality beverages and food products consistently by adhering to recipe and presentation standards
- operates a cash register and receives payment from guests while following all brand, HMSHost customer service, and cash handling policies and procedures
- keeps the store clean, stocked, organized
- decorates customer display areas so they are aesthetically pleasing and up to brand standards
- follows operational policies and procedures, including those for health and safety and security
OysterLink helps hospitality teams hire in one place.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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