Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.65 - $1.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Career Development
Job Description
Dunkin Donuts, operating under HMSHost at Charlotte Douglas International Airport's Main Terminal located at 5501 Josh Birmingham Parkway, Charlotte, NC 28208, is a globally recognized brand serving premium coffee, baked goods, and beverages to a diverse customer base worldwide. As part of the bustling airport environment, Dunkin Donuts plays a vital role in providing travelers with quick, quality refreshments and a welcoming atmosphere at Charlotte Airport, a major transportation hub facilitating thousands of passengers daily. HMSHost is a trusted industry leader specializing in food and beverage services at airports, ensuring a seamless guest experience through exceptional service and operational excellence.
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Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or food and beverage preferred but not required
- Ability to stand for extended periods of time
- Ability to work flexible hours including weekends and holidays
- Strong communication skills
- Positive attitude and a commitment to providing excellent customer service
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Job Qualifications
- Strong social skills and love to meet new people
- Ability to stay calm and enjoy working in a fast and exciting environment
- Willingness to learn new things and pick up new skills quickly
- Ability to understand and follow verbal and written instructions policies and rules and to request assistance when needed
- Basic math skills to accurately count money and make change
- Ability to work well with others to help create a strong and cooperative team
Job Duties
- Greet all guests with a smile while taking food and drink orders answering any questions calling guests by name and thanking them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean stocked organized and decorate customer display areas
- Act with integrity honesty and knowledge to enhance the culture values and mission of the brand and HMSHost while following operational policies and procedures including those for safety and security
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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