Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program
Job Description
HMSHost is a leading provider of food and beverage services at airports, recognized for delivering exceptional guest experiences through quality products and outstanding customer service. With a presence in multiple major airports, HMSHost is dedicated to fostering a vibrant and inclusive workplace where employees can thrive and grow their careers. The company values integrity, teamwork, and innovation, emphasizing creating memorable moments for travelers worldwide. HMSHost operates in a fast-paced environment, focused on operational excellence, safety, and maintaining brand standards to ensure consistent and high-quality service. HMSHost offers a comprehensive benefits package including health, dental, and vision insurance, paid time of... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a customer service role preferred
- ability to work flexible hours including weekends and holidays
- basic cash handling experience
- excellent communication skills
- ability to stand for prolonged periods
- must be able to work in a fast-paced environment
- legal authorization to work in the United States
Job Qualifications
- Strong social skills and ability to meet new people
- ability to stay calm and work effectively in a fast-paced environment
- eagerness to learn new things and pick up new skills quickly
- ability to understand and follow verbal and written instructions, policies, and rules
- proficiency in basic math skills to count money and make change accurately
- ability to work well with others and contribute to a strong cooperative team environment
Job Duties
- Greet all guests with a smile while taking food and drink orders
- answer any questions from guests
- call guests by name and thank them for their order
- provide and prepare quality beverages and food products consistently by adhering to recipe and presentation standards
- maintain legendary customer service throughout the interaction
- stay calm during high volume periods to keep the store operating smoothly and set positive examples for the team
- operate a cash register and receive payment from guests following brand and HMSHost customer service and cash handling policies
- keep the store clean, stocked, organized, and decorate customer display areas
- act with integrity, honesty, and knowledge to enhance brand culture and follow operational policies including safety and security protocols
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink connects hospitality employers and applicants.
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