Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $16.75
Work Schedule
Flexible
Benefits
Paid Time Off
Holiday pay
Job Description
TPC Sawgrass, located in Ponte Vedra Beach, Florida, is widely recognized as the birthplace of the TPC Network and serves as the backdrop to the PGA TOUR headquarters. This prestigious golf resort features a Mediterranean-style, 77,000 square foot clubhouse that offers a wide range of exceptional culinary and service experiences. From multiple dining outlets to beautifully appointed banquet and meeting spaces, and an expansive gallery, TPC Sawgrass delivers world-class service to PGA TOUR players, their families, executives, members, and guests alike. Known for its two PGA TOUR championship courses, including the famous Stadium Course that hosts THE PLAYERS Championship, TPC... Show More
Job Requirements
- High school diploma or equivalent education
- At least 6 months of previous similar food and beverage service experience
- Excellent customer service and communication skills
- Flexibility to work a variable schedule
- Ability to multi-task while maintaining accuracy
- Must be a people person who enjoys serving others
Job Qualifications
- High school diploma or equivalent education
- Basic knowledge of food and beverage service operational procedures as would normally be acquired through at least 6 months previous similar experience
- Must have excellent customer service and communication skills
- Flexible work schedule
- A qualified applicant is a people person who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy
Job Duties
- Make and serve beverages as requested in a professional, courteous and timely manner following TPC standards
- Use the guest's name during service
- Deliver distinctively different and authentic experiences to all guests
- act with a customer-comes-first attitude
- Educate customers on menu items and answer any questions they may have
- Recommend new menu items and communicate customer feedback to managers
- Contribute to positive team environment by recognizing issues, proactively working to resolve them, and communicating them to managers
- Advise supervisor of any member/guest complaints so they can be immediately and professionally resolved
- Use basic math skills to handle cash and credit transactions
- Receive and process cash and credit card payments
- Serve prepared food, i.e., cookies, pastries, sandwiches and muffins
- Prepare and serve beverages according to recipes
- Brew drip coffee as needed
- Fill the drinking water container, mason cup tray, and buffet items
- Ensure the bar area and equipment are clean at all times
- Maintain an empty dirty dish bin
- Wash and put away dishes in the kitchen
- Maintain stock of syrups, bar fridge, pastries, bagged coffee and merchandise
- Maintain stock of clean mugs and plates
- Complete tasks on shift checklist, initial completed tasks, work ahead to ensure completion prior to shift end, and remain until it is completed
- Maintain a clean dining area, sanitizing tables and chairs, and sweeping crumbs off the floor
- Operate within established guidelines, policies, standards and constraints as set by PGA TOUR Golf Course Properties, Inc
- Ensure that service procedures are adhered to as outlined in the TPC Brand Standards
- Understand and follow procedures to maintain proper sanitation, conforming to all jurisdictional and club imposed regulations and rules regarding food service sanitation
- Perform any other duties and responsibilities assigned by management
- Special projects or other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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