Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.50 - $17.75
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
This hospitality establishment is a dynamic hotel that operates around the clock, providing guests with exceptional service and a welcoming environment. As a prominent entity within the hotel industry, it commits to maintaining high standards of customer care, cleanliness, and operational efficiency. The hotel prides itself on its ability to cater to a diverse range of clientele, offering prompt service, quality beverages, delicious food products, and a clean, comfortable atmosphere to ensure each guest’s experience is memorable and enjoyable.
The role within this hotel is crucial as it directly interacts with guests to deliver legendary customer service. The position... Show More
The role within this hotel is crucial as it directly interacts with guests to deliver legendary customer service. The position... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Flexibility to work varied shifts including nights, weekends, and holidays
- Ability to stand for extended periods
- Strong interpersonal skills
- Basic food safety knowledge
- Punctuality and reliability
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service role preferred
- Strong communication skills
- Ability to work in a fast-paced environment
- Basic knowledge of food and beverage preparation
- Ability to maintain composure and professionalism during busy periods
- Team-oriented attitude
Job Duties
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
- Anticipates customer and store needs by constantly evaluating environment and customers for cues
- Communicates information to manager so that the team can respond as necessary
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
- Discovers and responds to customer needs
- Follows operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
- Maintains a clean and organized workspace so that partners can locate resources and product as needed
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
- Follows health, safety, and sanitation guidelines for all products
- Maintains regular and punctual attendance
Job Qualifications
Experience
No experience required
Job Location
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