Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.70 - $20.95
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
Referral Bonus
Job Description
HMSHost is a global leader in managing and operating food and beverage services in travel venues around the world. As a prominent hospitality company, HMSHost is known for delivering exceptional dining experiences in airports, highways, and other travel locations. With a strong commitment to quality customer service and operational excellence, HMSHost partners with recognizable brands such as Dunkin to offer travelers convenient, quick, and satisfying food and beverage options. The company is dedicated to fostering a positive work environment, supporting career growth, and providing comprehensive employee benefits that promote wellness and professional development.
Located at Milwaukee Airport, the Dunkin establish... Show More
Located at Milwaukee Airport, the Dunkin establish... Show More
Job Requirements
- High school diploma or equivalent
- Ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- Ability to bend, twist, and stand to perform normal job functions
- Ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
- Ability to learn and maintain knowledge of products and procedures
- Some cash handling and customer service experience preferred
Job Qualifications
- Ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- Ability to bend, twist, and stand to perform normal job functions
- Ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
- Ability to learn and maintain knowledge of products and procedures
- Some cash handling and customer service experience preferred
Job Duties
- Greets customers and takes food order
- provides information about products and looks for opportunity to up-sell products
- Prepares all drink orders to Dunkin and HMSHost standards
- Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash handling policies and procedures
- Educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods
- Cleans and stocks customer area
- Follows HMSHost and Dunkin operational policies and procedures, including those for safety and security, to ensure the safety of all partners during each shift
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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