Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $23.60
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Vacation Time
sick leave
Pet insurance
401(k) Plan
Job Description
Located on the iconic Sunset Strip, The Sun Rose West Hollywood is a newly rebranded, independent, and award-winning hotel proudly affiliated with Preferred Hotels & Resorts. This distinguished property boasts 149 guest rooms and suites, each designed to deliver a welcoming and comfortable atmosphere tailored to diverse guest needs. The Sun Rose is further elevated by unique amenities including a signature rooftop poolside restaurant curated by renowned chef Wolfgang Puck, a full-service spa offering rejuvenating treatments, and an intimate live music venue that captures the cultural energy of West Hollywood. Positioned on the historic site of the former House of... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or hospitality preferred
- basic math skills
- ability to operate Point of Sale systems
- excellent communication skills
- ability to handle conflict resolution
- physical ability to stand or sit for long periods
- availability to work flexible hours
- compliance with attendance policy
Job Qualifications
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes as relating to pricing
- ability to operate a keyboard and Point of Sale procedures
- ability to effectively deal with and resolve conflict situations, such as inaccurate check total
- ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation
- effective verbal and written communication skills
- ability to adapt communication style to suit different audiences such as supervisors, coworkers, and the public
Job Duties
- Greet customers immediately with a friendly and sincere welcome
- use a positive and clear speaking voice, listen to and understand requests
- prepare customers' orders as requested accurately and efficiently
- ring guest check correctly and close the check to the proper method of payment
- ensure guest satisfaction and tactfully negotiate resolution in case of dissatisfaction
- maintain the highest level of standards for all product preparation
- clean or sanitize work areas, utensils, equipment, service stations or seating areas
- comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management
- balance house bank at the end of the shift and ensure accountability
- comply with attendance rules and be available to work on a regular basis
- perform any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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