Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Rotating Shifts
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
critical illness insurance
accident insurance
Hospital Indemnity insurance
legal services
Choice Auto and Home Program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
TouchPoint Support Services is a leading provider of hospitality and support services, primarily operating within Ascension Health hospitals across the United States. As part of Compass Group, a global leader in foodservice management, TouchPoint is dedicated to creating an environment that enhances the healing process for patients, their families, and visitors by delivering exceptional food, beverage, and facility services. Founded on the principles of care, service, and community support, TouchPoint integrates hospitality with healthcare to make a meaningful difference in people’s lives every day. The company prides itself on fostering a positive work atmosphere where associates are encouraged to grow... Show More
Job Requirements
- High school diploma or equivalent
- minimum two years of barista experience preferred
- ability to stand for extended periods
- availability to work full-time with rotating shifts including weekends
- ability to follow food safety guidelines
- good communication and interpersonal skills
- ability to perform essential duties satisfactorily with or without reasonable accommodation
Job Qualifications
- At least two years of barista experience preferred
- ability to operate POS systems accurately
- knowledge of HACCP guidelines and food safety standards
- excellent customer service and communication skills
- ability to work rotating shifts including weekends
- attention to detail in food preparation and presentation
- teamwork and adaptability in a fast-paced environment
Job Duties
- Prepares espresso orders for customers and catering using standard measures and recipes
- enters orders accurately into POS device
- accepts cash and charge payments
- replenishes condiments, beverages and general supplies while maintaining cleanliness of service area
- ensures proper presentation, portion control and maintenance of proper serving temperatures
- follows HACCP standards
- maintains sanitation and orderliness of all equipment, supplies and utensils
- cleans equipment and workstation thoroughly before leaving the area
- greets customers courteously and interacts in a manner to ensure customer satisfaction
- relays relevant concerns from customers to supervisors
- serves customers quickly and efficiently, preventing delays in serving lines
- demonstrates a complete understanding of daily menu items and accurately explains them to customers
- serves as an advocate of selling techniques by establishing good communication and assisting in the buying decision process
- ensures all display foods are merchandised attractively per standards
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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