Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $1.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
401(k) retirement plan with company match
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost operates a Starbucks location at General Mitchell International Airport, located at Concourse C, Gate C14 in Milwaukee, WI. HMSHost is a global leader specializing in food and beverage services within travel venues such as airports, highways, and other travel locations. Known for delivering exceptional customer service and quality food and beverage offerings, HMSHost has built an excellent reputation by partnering with iconic brands like Starbucks. This partnership enhances traveler experiences by providing familiar, high-quality coffee and food options in dynamic, fast-paced environments. HMSHost is proud to cultivate a supportive and engaging workplace where employees can grow their careers while... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service or retail experience preferred but not required
- Ability to stand for extended periods
- Strong communication skills
- Basic math skills
- Ability to follow instructions and safety procedures
- Ability to work flexible hours including weekends and holidays
Job Qualifications
- Strong social skills and the ability to meet new people
- Ability to stay calm and enjoy working in a fast and exciting environment
- Willingness to learn new things and quickly pick up new skills
- Ability to understand and follow verbal and written instructions, policies, and rules
- Ability to perform basic math skills to accurately count money and make change
- Ability to work well with others to help create a strong and cooperative team
Job Duties
- Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Acts with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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