Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $1.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
Career growth opportunities
Referral program
Job Description
HMSHost at San Jose International Airport is a leading provider of food and beverage services in airport terminals across the United States and internationally. They operate a variety of popular brands and are dedicated to delivering exceptional customer service to travelers passing through busy airports. The Terminal B Starbucks located at Gate B22 is part of this expansive network, offering passengers a familiar and welcoming spot to enjoy high-quality coffee and food options in a fast-paced travel environment. HMSHost emphasizes a supportive and employee-centric work culture, providing numerous benefits and career growth opportunities for its staff.
Joining HMSHost... Show More
Joining HMSHost... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to handle cash transactions accurately
- Strong communication skills
- Ability to work flexible hours including weekends and holidays
- Must be able to stand for extended periods
- Commitment to providing excellent customer service
- Ability to maintain a positive and friendly attitude under pressure
Job Qualifications
- Strong social skills
- Ability to stay calm and work in a fast and exciting environment
- Quick learner with ability to pick up new skills
- Ability to understand and follow verbal and written instructions, policies and rules
- Basic math skills to accurately count money and make change
- Ability to work well with others as part of a cooperative team
Job Duties
- Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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